Careers

HIRING

For general hiring inquiries, please email careers@stillhere.nyc

Leadership & Team Development

Lead, coach, and develop a high-performing team of sales associates.
Foster a positive, inclusive, and accountable store culture aligned with brand values.
Own hiring, onboarding, training, scheduling, performance management, and succession planning.
Conduct regular check-ins, goal setting, and feedback conversations.
Lead by example on the sales floor, setting the standard for service and professionalism.

Sales & Client Experience

Drive store sales performance through strong floor leadership and client engagement.
Build and maintain a loyal client base through relationship-building and personalized outreach.
Ensure exceptional service standards across all customer touchpoints.
Partner with the Director of Retail Operations to execute store-specific sales strategies and goals.
Analyze sales KPIs (UPT, AUR, conversion, etc.) and take action to improve performance.
Propose, plan, and execute in-store events and activations to drive sales, strengthen client relationships, and increase local brand awareness.

Store Operations & Inventory Management

Oversee all daily store operations including opening/closing procedures, cash handling, and safety standards.
Ensure accurate inventory management: receiving, transfers, audits, replenishment, and shrink prevention.
Maintain BOH and FOH organization to brand and operational standards.
Execute company SOPs consistently and identify opportunities for improvement.
Partner with corporate teams on inventory audits, product flow, and operational initiatives.

Visual & Brand Execution

Ensure the store reflects Still Here’s visual identity at all times.
Execute visual merchandising directives with attention to detail and product storytelling.
Maintain store cleanliness, organization, and overall presentation.
Provide feedback to corporate teams on product performance and client response.

Communication & Collaboration

Act as a liaison between store teams and corporate leadership.
Communicate clearly and proactively regarding store performance, staffing needs, and operational issues.
Support cross-store initiatives and brand-wide projects.
Represent the brand professionally within the local community.

3–5+ years of retail management experience, preferably in premium apparel.
Strong leadership and people-management skills with a proven ability to develop teams.
Highly organized and operationally minded with strong attention to detail.
Sales-driven with experience analyzing and acting on performance metrics.
Excellent communication and interpersonal skills.
Comfortable working in a fast-paced, hands-on retail environment.
Flexible availability, including weekends and holidays as required.

Please email Resumes and Portfolio to: careers@stillhere.nyc with email subject line “Store Manager : your name”

Receive, unpack, and process deliveries with accuracy and efficiency
Prepare, pack, and route store transfers, wholesale pulls, and e-commerce fulfillment
Responsible for logging, communicating, and reconciling damaged inventory
Maintain stockroom organization, inventory accuracy, and proper product care
Assist with inventory audits and shrink reduction initiatives
Support replenishment to the sales floor aligned with visual and merchandising plans.
Partner with the sales team to ensure size availability and timely retrieval of product

Requirements/Qualifications

Flexible availability — including evenings, weekends, and holidays
1–2 years experience in a retail or logistics/operations role preferred
Strong organizational skills with a high attention to detail
Strong time management ability to multi task and prioritize
Comfortable lifting up to 30–40 lbs and working on feet for extended periods
Proficient in retail technology systems, including POS software/Shopify, inventory tools, ERP
Team-oriented mindset with strong communication skills

Please email Resume to: careers@stillhere.nyc with email subject line “Retail Operations Associate : your name”