For general hiring inquiries, please email careers@stillhere.nyc

Location: New York, Madison Avenue Store

Reports To: Director of Retail Operations

Full-time, In-Person

Duties/Responsibilities:

Leadership & Team Development

• Lead, coach, and develop a high-performing team of sales associates.
• Foster a positive, inclusive, and accountable store culture aligned with brand values.
• Own hiring, onboarding, training, scheduling, performance management, and succession planning.
• Conduct regular check-ins, goal setting, and feedback conversations.
• Lead by example on the sales floor, setting the standard for service and professionalism.

Sales & Client Experience

• Drive store sales performance through strong floor leadership and client engagement.
• Build and maintain a loyal client base through relationship-building and personalized outreach.
• Ensure exceptional service standards across all customer touchpoints.
• Partner with the Director of Retail Operations to execute store-specific sales strategies and goals.
• Analyze sales KPIs (UPT, AUR, conversion, etc.) and take action to improve performance.
• Propose, plan, and execute in-store events and activations to drive sales, strengthen client relationships, and increase local brand awareness.

Store Operations & Inventory Management

• Oversee all daily store operations including opening/closing procedures, cash handling, and safety standards.
• Ensure accurate inventory management: receiving, transfers, audits, replenishment, and shrink prevention.
• Maintain BOH and FOH organization to brand and operational standards.
• Execute company SOPs consistently and identify opportunities for improvement.
• Partner with corporate teams on inventory audits, product flow, and operational initiatives.

Visual & Brand Execution

• Ensure the store reflects Still Here’s visual identity at all times.
• Execute visual merchandising directives with attention to detail and product storytelling.
• Maintain store cleanliness, organization, and overall presentation.
• Provide feedback to corporate teams on product performance and client response.

Communication & Collaboration

• Act as a liaison between store teams and corporate leadership.
• Communicate clearly and proactively regarding store performance, staffing needs, and operational issues.
• Support cross-store initiatives and brand-wide projects.
• Represent the brand professionally within the local community.

 Qualifications

• 3–5+ years of retail management experience, preferably in premium apparel.
• Strong leadership and people-management skills with a proven ability to develop teams.
• Highly organized and operationally minded with strong attention to detail.
• Sales-driven with experience analyzing and acting on performance metrics.
• Excellent communication and interpersonal skills.
• Comfortable working in a fast-paced, hands-on retail environment.
• Flexible availability, including weekends and holidays as required.

Please email Resumes and Portfolio to: careers@stillhere.nyc with email subject line “Store Manager : your name”

Location: New York, Madison Avenue Store

Reports To: Store Manager / Operations Team

Full-Time, In-person


Inventory & Product Management

• Receive, unpack, and process deliveries with accuracy and efficiency
• Prepare, pack, and route store transfers, wholesale pulls, and e-commerce fulfillment
• Responsible for logging, communicating, and reconciling damaged inventory
• Maintain stockroom organization, inventory accuracy, and proper product care
• Assist with inventory audits and shrink reduction initiatives
• Support replenishment to the sales floor aligned with visual and merchandising plans.
• Partner with the sales team to ensure size availability and timely retrieval of product

Requirements/Qualifications

• Flexible availability — including evenings, weekends, and holidays
• 1–2 years experience in a retail or logistics/operations role preferred
• Strong organizational skills with a high attention to detail
• Strong time management ability to multi task and prioritize
• Comfortable lifting up to 30–40 lbs and working on feet for extended periods
• Proficient in retail technology systems, including POS software/Shopify, inventory tools, ERP
• Team-oriented mindset with strong communication skills

Please email Resume to: careers@stillhere.nyc with email subject line “Retail Operations Associate : your name”

Location: New York

Full-time and part-time roles: In-Person + requires weekday and weekend availability

Duties/Responsibilities:

• Achieve and exceed sales goals through proactive engagement with customers.
• Assist with daily tasks and projects as assigned by management, ensuring smooth store operations.
• Deliver exceptional customer service by building long-term relationships and fostering client loyalty.
• Maximize sales through a strong presence on the sales floor, actively engaging customers and promoting key products.
• Receive, process, and merchandise new shipments in a timely manner, ensuring that products are displayed to enhance customer appeal.
• Maintain store appearance, ensuring displays and cleanliness align with the brand's image and standards.
• Stay informed about product knowledge, promotions, and inventory to assist customers effectively.

 Qualifications:

• Open availability including evenings and weekends. 
• 1+ years of retail sales experience, preferably in a similar customer-focused role.
• Detail-oriented with strong organizational, multitasking, and analytical skills.
• Excellent verbal and written communication abilities.
• Demonstrates a customer-first attitude with strong interpersonal skills and a positive, team-oriented approach.
• Ability to work in a fast-paced environment, handling multiple tasks while maintaining focus on sales and service goals.

Please note: Applicants without both weekday and weekend availability will not be considered. Applicants without retail experience will not be considered.

Please email Resumes and Portfolio to: careers@stillhere.nyc with email subject line “Retail Sales Associate : your name”